Tested and accredited to the highest standards

The world of Industry 4.0 and other connected technologies brings a new operational risk – data security. Senseye goes to great lengths to ensure that working with us is safe, reliable and sustainable. From initial deployment to enterprise-wide scale, your machine and maintenance data is in safe hands thanks to our robust internal systems, independent testing & verification, standards compliance, and strict staff policies.

 

ISO 27001

ISO 9001

CSA STAR Level 1

GDPR

ISO27001_thumbnail

 iso-9001-rgb-cropped-210x229 STAR-Level-1-badge-66d84ff59ec6fe745d4e749d701c9269 eu-flag-yellow

 

How do we keep your data secure?

At Senseye security is imperative to us. As a result, we are proud that Senseye has been reviewed and approved for use by a number of leading global companies. Off the back of that, this page aims to answer many of the frequently asked questions in security reviews.

All data is encrypted at rest using AES-256

Data is encrypted in transit with TLS 1.2 or newer

Annual third-party pen tests are performed and results published to customers

Data is hosted in the EU and handled according to GDPR

Your data will be deleted at the end of your tenancy

Security is audited by external bodies annually

Single sign on (SSO) is supported via SAML, OIDC, AzureAD, among many others

Backups are taken regularly, do not cross jurisdictional boundaries, and are afforded the same protection as production data

Data is supported via various push mechanisms, or via Senseye pulling from any of a number of supported hubs

For more details, please see our security portal, and answers to the Cloud Security Alliance's CAIQ assessment.

Visit the Senseye security portal

Subprocessors

Senseye uses a number of subprocessors in order to provide our service to end users. As we grow and expand our functionality, the list of subprocessors below may change. Currently, we use the following:

Name

Purpose

Location
Avien Databases Frankfurt, Germany
Auth0 Authentication, user Database Frankfurt, Germany
AWS Production Infrastructure Frankfurt, Germany
Compose.com Production Queues Frankfurt, Germany
Elastic Logging and Monitoring Amsterdam, Netherlands
InfluxDB Databases Amsterdam, Netherlands
Microsoft Azure Production Infrastructure Amsterdam, Netherlands
MongoDB Atlas Databases Amsterdam, Netherlands
RedisLabs Caches Frankfurt, Germany

Find more information about security and data in our resources area

The State of Manufacturing in 2022 and 2023 - Part One - With Make UK
Podcasts

The State of Manufacturing in 2022 and 2023 - Part One - With Make UK

Listen now
The key maintenance challenges manufacturers are facing - Part One - With Andy Gailey
Podcasts

The key maintenance challenges manufacturers are facing - Part One - With Andy Gailey

Listen now
Trend Detection Live! - How to leverage value from existing data
Podcasts

Trend Detection Live! - How to leverage value from existing data

Listen now
View all resources